Part I Listening Comprehension
Section A
This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken only once. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.
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Section B
Conversation 1
This section is to test your ability to understand short conversations. There are 2 recorded conversations in it. After each conversation, there are some recorded questions. Both the conversations and questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Now listen to the conversations.
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Conversation 2
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Section C
In this section you will hear a recorded short passage. The passage is printed in the test paper, but with some words or phrases missing. The passage will be read two times. You are required to put the missing words or phrases on the Answer Sheet in order of the numbered blanks according to what you hear. Now the passage will begin.
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Shenzhen is a coastal city in the south of Guangdong Province. Just 40 years ago, Shenzhen was (11) ____. Benefiting from China's reform and opening-up (12) ____, it has now become one of China's biggest and most important cities. The city has been (13) ____ one of the world's 25 top high-tech development cities.
The opening of the high-speed train line to Hong Kong in 2018 has made Shenzhen a much more (14) ____ for tourists. Now tourists can reach Shenzhen from downtown Kowloon in about 19 minutes!
While Shenzhen does not have as many historical (15) ____ as other famous cities in China, it has created a number of excellent theme parks.
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11
分值: 0.0分
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12
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13
分值: 0.0分
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14
分值: 0.0分
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15
分值: 0.0分
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Section D
This section is to test your ability to comprehend short passages. You will hear a recorded passage. After that you will hear five questions. Both the passage and the questions will be read two times. When you hear a question, you should complete the answer to it with a word or a short phrase (in no more than 3 words). The questions and incomplete answers are printed in your test paper. You should write your answers on the Answer Sheet correspondingly. Now listen to the passage.
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16
分值: 0.0分
What skills should a good team leader have according to the speaker?
____ skills.
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17
分值: 0.0分
What is the second point the speaker mentions about a good team leader?
He or she should ____ in the team, and treat them equally.
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18
分值: 0.0分
What should good team leaders do if they are unable to keep their words?
They should always ____ properly.
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19
分值: 0.0分
What does "leading by example" mean according to the speaker?
It means you're guiding others through ____.
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20
分值: 0.0分
What is the speech mainly about?
It is about how to be a ____.
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Part II Structure
Section A
In this section, there are 10 incomplete sentences. You are required to complete each on by deciding on the most appropriate word or words from the 4 choices marked A), B), C) and D). Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.
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Section B
There are 5 incomplete statements here. You should fill in each blank with proper form of the word given in bracket. Write the word or words in the corresponding space on the Answer Sheet.
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31
分值: 0.0分
By asking customers for feedback and (engage) ____ them during calls, you can better understand your customers.
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32
分值: 0.0分
A good manager is an active listener and (careful) ____ considers every contribution to the company.
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33
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A well-written business plan can make the (differ) ____ between success and failure for your business.
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34
分值: 0.0分
With more consumers shopping online, digital services have become (important) ____ than ever before.
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35
分值: 0.0分
Throughout your job search, you may (surprise) ____ by what can happen.
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Part III Reading Comprehension
This part is to test your reading ability. There are 5 tasks for you to fulfil. You should read the reading materials carefully and do the tasks as you are instructed.
Task 1
After reading the following passage, you will find 5 questions or unfinished statements numbered 36-40. For each question or statement, there are 4 choices marked A), B), C) and D). You should make the correct choice and mark the corresponding letter on the Answer Sheet with a single line through the center.
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In order to process your returns, we are required to check both the condition of the goods and the integrity of your reason for returning them. After checking and approving your returns, we will promptly reimburse (赔付) the purchase price of the returned items. Reimbursements are made to the payment method used at the time of purchase.
If you have received a faulty product or a wrong item and you inform us of the mistake and return the items within 14 days of receipt, we will refund you the costs in full, including all charges for postage.
If goods are returned after the expiration (截止日期) of the 14 day revocation period (退货期) ,you carry the cost of returning the goods. This will be deducted from the amount we refund you for the returned items. Please understand that we cannot refund any shipping fees in this case.
Reimbursement is normally processed within 14 days of receipt of returned goods. However, we ask for your understanding if the processing time during peak periods should take longer.
Please note that your bank may take up to 10 working days to process your refund. This depends on the institution from which a payment card is issued and the respective processing time.
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Task 2
This task is the same as Task 1. The 5 questions or unfinished statements are numbered 41-45.
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When applying for a first-time business loan, success is not guaranteed. Before you apply, make sure you understand the process of how to get a business loan.
Here are a few factors that banks and other lenders look at when they're deciding whether or not to issue a loan to your business.
Time in business
If you have just recently started your business, you might have a hard time getting a conventional loan from a bank. Many banks want to see at least 2 years of time in business and previous business tax returns from your company.
Credit scores - business and personal
Banks will want to look at your credit history for you as an individual and for your business. If you don't already have a business credit score, you might be able to apply for a loan based on your personal credit score alone—but it's better to have both.
Business plan
Having a detailed written business plan can help you get approved for a first-time business loan. A good business plan is not just about marketing and mission statements; it's about showing lenders that your company has big potential for future success.
Business cash flow
Hopefully your business is already making money. Lenders will want to see your business's sales receipts, sales projections (预期) , and other financial records. This will help potential lenders assess your cash flow and decide whether or not your company is likely to generate enough revenue to repay the loan over time.
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Task 3
Read the following passage. After reading it, you are required to complete the outline below it (No. 46 to No. 50). You should write your answers briefly (in no more than three words) on the Answer Sheet correspondingly.
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ABlearners.com
ABlearners.com is a free educational website that teaches older adults and other inexperienced Internet users with basic computer skills about websites that can help improve their quality of life.
ABlearners provides three main services:
ABlearners introduces users to trusted new websites and Internet-based applications through an easy-to-navigate (浏览) directory and targeted emails based on their interests.
ABlearners provides free video and article tutorials (辅导课) in a language suited to those who may not be the most tech-savvy (精通技术的) . These tutorials teach the easiest and most efficient ways to use the websites, as well as how these websites can improve one's quality of life.
ABlearners keeps its users informed of important news and information about their favorite products via on-site alerts and periodic email newsletters.
ABlearners will build and maintain the largest online library of quality, up-to-date information and tutorials regarding the most popular and useful Internet-based products available. The educational content will always be free and fully accessible without needing to create an account. Beyond basic training, ABlearners will work with its partner services and users to help older adults to become Internet experts within their personal networks in such a way that builds both their connections and their confidence with using technology.
ABlearners.com
Free Educational Website
Purpose: teaching basic computer skills about websites to teach (46) ____ and other inexperienced Internet users
Services:
1) introducing users to (47) ____and Internet-based applications;
2) providing free (48) ____tutorials;
3) informing users of important (49) ____about their favorite products
Library:
1) being the largest online;
2) quality, up-to-date information and tutorials;
3) content being free and (50) ____
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46
分值: 0.0分
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47
分值: 0.0分
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48
分值: 0.0分
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49
分值: 0.0分
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50
分值: 0.0分
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Task 4
The following is a list of terms related to social work. After reading it, you are required to find the items equivalent to those given in Chinese in the table below. Then you should mark the corresponding letters with a line through the center in order of the numbered blanks, 51 through 55, on the Answer Sheet.
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| A | — | User experience |
| B | — | Paid search |
| C | — | Target audience |
| D | — | Brand manager |
| E | — | Nonprofit marketing |
| F | — | Advertising budget |
| G | — | Distribution channel |
| H | — | Brand image |
| I | — | Search engine |
| J | — | Email list |
| K | — | Digital marketing |
| L | — | Brand identify |
| M | — | Classified advertising |
| N | — | Market share |
| O | — | Marketing research |
| P | — | Marketing objectives |
| Q | — | Direct marketing |
| 51. | ______ 营销目标 | ______ 品牌形象 |
| 52. | ______ 付费搜索 | ______ 市场份额 |
| 53. | ______ 广告预算 | ______ 数字营销 |
| 54. | ______ 品牌经理 | ______ 用户体验 |
| 55. | ______ 营销研究 | ______ 电子邮件列表 |
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51
分值: 0.0分
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52
分值: 0.0分
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53
分值: 0.0分
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54
分值: 0.0分
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55
分值: 0.0分
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Task 5
Read the following passage. After reading it, you should give brief answers to the 5 questions (No. 56 to No. 60) that follow. The answer (in no more than 3 words) should be written after the corresponding numbers on the Answer Sheet.
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The atmometer (蒸发计) is the most simple and efficient instrument ever invented for the measurement of evaporation (蒸发量) . Its readings are a measure of the combined effect of humidity (湿度) ,temperature, and wind, and are of great value in all kinds of agricultural and gardening operations. These operations require an estimation of differences in these factors that affect plant growth in different situations. Its installation requires only the use of a bottle and some tubes.
The atmometer may also be used to maintain high humidity in experiments: to constantly provide moisture for the surface of growing plants. When buried in the soil and fed with water through tubes, the atmometer cup is capable of maintaining constant degrees of soil moistness being determined by the amount of water supplied above the soil.
This type of atmometer cup was invented by Dr. Brown Livingston, Professor in Johns Hopkins University.
Now we have three types of atmometers. Our prices for these types are:
Natural cups—$5.00 per piece
Coated at base—$6.00 per piece
Coated and standardized—$11.00 per piece
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56
分值: 0.0分
What is the atmometer used to measure?
It is used to measure ____ .
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57
分值: 0.0分
What is required when we install an atmometer?
The use of a bottle and ____ .
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58
分值: 0.0分
How are degrees of soil moistness determined?
They are determined by the amount of ____ supplied above the soil.
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59
分值: 0.0分
Who invented this type of atmometer cup?
____ .
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60
分值: 0.0分
Which type of the atmometer is the most expensive?
____ .
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Part IV Translation
This part, numbered 61 through 65, is to test your ability to translate English into Chinese. After each of the sentences numbered 61 to 64, you will read three choices of suggested translation marked A), B) and C). You should choose the best translation and mark the corresponding letter on your Answer Sheet with a single line through the center. And for the paragraph numbered 65, write your translation in the corresponding space on the Translation/Composition Sheet.
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65
分值: 0.0分
I am sorry for the slow response time, and thank you for pointing this out!
We are constantly working on processing customers' requests much faster. At the same time, I am glad to inform you that from now on, you will never have to wait more than 2 minutes for a response from our agents! We always make this our highest priority.
Thank you again and we will be waiting for you anytime you need it.
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说明：假定你是某跨国公司员工李小红，给人力资源部经理John Smith先生写一封离职信。内容如下：
1.表明写信目的：离职申请
2.简单说明原因(内容自拟：如：求学深造、出国、上班的地点离家太远等)；
3.感谢公司领导和同事在你工作期间给予的帮助；
4.祝公司发展越来越好。
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