Part I Listening Comprehension
Section A
This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken only once. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.
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Section B
Conversation 1
This section is to test your ability to understand short conversations. There are 2 recorded conversations in it. After each conversation, there are some recorded questions. Both the conversations and questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Now listen to the conversations.
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Conversation 2
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Section C
In this section you will hear a recorded short passage. The passage is printed in the test paper, but with some words or phrases missing. The passage will be read two times. You are required to put the missing words or phrases on the Answer Sheet in order of the numbered blanks according to what you hear. Now the passage will begin.
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Good afternoon, everyone! My name is Li Xiaojun, and I'm a systems analyst from the IT Department. I have worked as a systems analyst for almost two years now. When I first (11) ____ the company four year ago, I started off as a technician. Then I progressed to my current (12) ____ as time went by. It's good to finally be here and to meet all of you (13) ____. If you have any (14) ____ or wish to have a little chat with me, then you know where I'm at. Don't hesitate, I'm a friendly guy. I'm (15) ____ working with all of you on our new project. Thank you.
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11
分值: 0.0分
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12
分值: 0.0分
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13
分值: 0.0分
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14
分值: 0.0分
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15
分值: 0.0分
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Section D
This section is to test your ability to comprehend short passages. You will hear a recorded passage. After that you will hear five questions. Both the passage and the questions will be read two times. When you hear a question, you should complete the answer to it with a word or a short phrase (in no more than 3 words). The questions and incomplete answers are printed in your test paper. You should write your answers on the Answer Sheet correspondingly. Now listen to the passage.
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16
分值: 0.0分
What is the first important thing you should do to promote your business?
To improve your ____ .
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17
分值: 0.0分
Why is word of mouth so important for a small community?
Because it can ____ a business.
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18
分值: 0.0分
What should you do when your customers arrive?
Greet them with ____ .
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19
分值: 0.0分
What should you do if you need to charge an additional fee for some service?
You should tell them about it ____.
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20
分值: 0.0分
What should you do if a customer is unhappy with your service or a product?
Do whatever you can to ____.
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Part II Structure
Section A
In this section, there are 10 incomplete sentences. You are required to complete each on by deciding on the most appropriate word or words from the 4 choices marked A), B), C) and D). Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.
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Section B
There are 5 incomplete statements here. You should fill in each blank with proper form of the word given in bracket. Write the word or words in the corresponding space on the Answer Sheet.
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31
分值: 0.0分
At the meeting yesterday, he (ask) ____ to report back to the committee about the survey results.
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32
分值: 0.0分
Bank customers can access their checking accounts (instant) ____ through the electronic system.
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33
分值: 0.0分
After (graduate) ____ , John stepped into his father's shoes to become a lawyer.
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34
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Young people like to use Alipay these days as it is (convenient) ____ than cash.
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35
分值: 0.0分
For safety reasons, we recommend that you always wear a seat belt while (drive) ____ .
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Part III Reading Comprehension
This part is to test your reading ability. There are 5 tasks for you to fulfil. You should read the reading materials carefully and do the tasks as you are instructed.
Task 1
After reading the following passage, you will find 5 questions or unfinished statements numbered 36-40. For each question or statement, there are 4 choices marked A), B), C) and D). You should make the correct choice and mark the corresponding letter on the Answer Sheet with a single line through the center.
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To ensure the safety of all visitors, the Louvre (卢浮宫) applies the preventative measures decided on by the French government for all public services. All visitors must undergo the security checks at the museum entrances.
Suitcases and large bags are not allowed in the museum.
Maximum size of bag allowed
- You cannot bring large bags or suitcases to the museum but lockers (寄存柜) are available free of charge for smaller items.
- Please note: Any items exceeding 55×35×20 cm will not be allowed in the museum (welcome area and exhibition rooms).
- All items left in the lockers must be collected in the same day. The museum shall not be held responsible for any items of value placed in the lockers. Please contact us for further information.
Photography
- You can take photos and videos in the permanent collections if they are for personal use. However you are not allowed to use selfie sticks (自拍杆), flash or lighting.
- In the temporary exhibition galleries, it may be prohibited to take photos or videos of certain works.
Loan of equipment
- Equipment on loan must not leave the premises.
Right to speak publicly
- Only those who have been authorized to do so are allowed to speak publicly in the exhibition rooms. This includes teachers to their class, and professional tour guides with a permit from the French Ministry of Culture or Minister of Tourism.
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Task 2
This task is the same as Task 1. The 5 questions or unfinished statements are numbered 41-45.
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One of the most common problems landlords face is unpaid rent. Lease (租约) agreements should state the due date for payments
If you have never had a problem with the tenant (租户) in the past, you are likely to give them a pass.
You can impose a rent protection lease violation (违反) fee or a late payment fee as well. That way, tenants can have some room to breathe and you still receive checks in the mail.
But, if the tenant refuses or fails to pay rent, you can first issue a lease violation notice or, in this case, a pay-or-quit notice. This notice should demand payment of the amount due by a specific time. If the tenant fails to settle their debt by the deadline, you can force them out of the property.
Another problem is property damages. They are not only time-consuming to deal with, but they can also be very expensive. So immediately before your tenant moves in, it is a good idea to document the condition of the property. Hire a professional to conduct an inspection to get a written assessment of the state of the property. You can also take detailed photographs of the property, making sure to have your tenant sign the photo log.
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Task 3
Read the following passage. After reading it, you are required to complete the outline below it (No. 46 to No. 50). You should write your answers briefly (in no more than three words) on the Answer Sheet correspondingly.
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Chineselearning is a digital platform that provides Chinese language teachers around the world with high-quality content and interactive courseware (交互课件) .
Our mission is to connect the world through language.
Formerly known as CSL Library, the platform was founded in 2002 as a supplementary resource site for teachers of Chinese. Today, Chineselearning is used in more than 10,000 schools around the world, including K-12 schools, private language schools, post-secondary institutions, and online tutoring platforms.
Chineselearning can be easily integrated into an existing curriculum, or it can serve as the primary source of teaching materials for both in-person and online classes.
Here at Chineselearning, we believe that in order to learn a new language, students must be interested in the content of each lesson. Our ready-made lessons are designed to engage students at all levels and foster (鼓励) meaningful discussions while simultaneously (同时) meeting language targets.
Our growing team is made up of 130+ talented people from countries all over the world.
Chineselearning
A digital platform
Services: providing Chinese language teachers with (46) ____ and interactive courseware
Mission: connecting the world through language
History: founded in (47) ____
Feature:
1) being integrated into (48) ____;
2) serving as the (49) ____ of teaching materials
Belief: students must be interested in the content of each lesson to learn a new language
User: more than 10,000 schools around the world
Team member: over (50) ____
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46
分值: 0.0分
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47
分值: 0.0分
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48
分值: 0.0分
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49
分值: 0.0分
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50
分值: 0.0分
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Task 4
The following is a list of terms related to social work. After reading it, you are required to find the items equivalent to those given in Chinese in the table below. Then you should mark the corresponding letters with a line through the center in order of the numbered blanks, 51 through 55, on the Answer Sheet.
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| A | — | Quality assurance |
| B | — | Product feature |
| C | — | Risk assessment |
| D | — | Added value |
| E | — | Customer engagement |
| F | — | Customer complaint |
| G | — | Complaint handling process |
| H | — | Business rules |
| I | — | Business hours |
| J | — | Complaint tracking |
| K | — | Customer experience management |
| L | — | Customer feedback |
| M | — | Quality management |
| N | — | Brand experience |
| O | — | Average reply time |
| P | — | Return policy |
| Q | — | Commodity code |
| 51. | ______ 客户投诉 | ______ 质量管理 |
| 52. | ______ 退货政策 | ______ 风险评估 |
| 53. | ______ 产品特征 | ______ 质量保证 |
| 54. | ______ 投诉跟踪 | ______ 商品代码 |
| 55. | ______ 商业规则 | ______ 客户反馈 |
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51
分值: 0.0分
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52
分值: 0.0分
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53
分值: 0.0分
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54
分值: 0.0分
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55
分值: 0.0分
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Task 5
Read the following passage. After reading it, you should give brief answers to the 5 questions (No. 56 to No. 60) that follow. The answer (in no more than 3 words) should be written after the corresponding numbers on the Answer Sheet.
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Dear Mr. Smith,
I am very pleased to inform you that management has decided to promote you to the position of Deputy Marketing Manager, effective April 15th, 2023. You will be under the direct supervision of Mr. Li Xiaojun, Marketing Manager of the department.
After monitoring and evaluating your performance for the past two years as a marketing assistant, we appreciate your hard work and commitment and are delighted to reward you for your efforts. It was decided to entrust (赋予) you with higher responsibilities based on your amazing performance of your work.
We have attached your update contract with new employment terms for your review. Please feel free to contact me by email at wangping@abc.com or by phone at 136445#8899 if you have any questions at all.
We very much appreciate your hard work and commitment to the company for the past two years, and we are all looking forward to seeing you achieve great things in your new role. Congratulations!
Kind regards,
Wang Ping
Managing Director
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56
分值: 0.0分
What position will Mr. Smith be promoted to?
The position of ____ .
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57
分值: 0.0分
What is the effective date of Mr. Smith's promotion?
____ .
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58
分值: 0.0分
What is Mr. Smith's current position?
The position of ____ .
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59
分值: 0.0分
Why has management decided to promote Mr. Smith?
Because of his ____ of his work.
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60
分值: 0.0分
What is attached to this letter?
A copy of the ____.
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Part IV Translation
This part, numbered 61 through 65, is to test your ability to translate English into Chinese. After each of the sentences numbered 61 to 64, you will read three choices of suggested translation marked A), B) and C). You should choose the best translation and mark the corresponding letter on your Answer Sheet with a single line through the center. And for the paragraph numbered 65, write your translation in the corresponding space on the Translation/Composition Sheet.
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65
分值: 0.0分
A good business plan is key to creating any business, and a coffee shop is no exception. If you want to open a coffee shop, you probably already have a love of good coffee. A business plan will help get your ideas focused. While you are creating your business plan, you will have to come up with a name for your store and an idea of where you want to open your coffee shop.
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说明：假定你是某跨国公司人力资源部秘书王小萍，给各部门经理发一封邮件。内容如下：
1.为了让新员工更好地了解公司文化，人力资源部将在7月3号至5号对新员工进行培训；
2.请各位经理尽快通知本部门所有新员工，安排好他们的工作，并确保他们都能参加培训；
3.附件是本次培训的内容、时间和地点；
4.收到本邮件请及时回复。
Words for references：
附件attachment
人力资源部Human Resources Department
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