Part I Listening Comprehension
Section A
This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken only once. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.
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Section B
Conversation 1
This section is to test your ability to understand short conversations. There are 2 recorded conversations in it. After each conversation, there are some recorded questions. Both the conversations and questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Now listen to the conversations.
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Conversation 2
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Section C
In this section you will hear a recorded short passage. The passage is printed in the test paper, but with some words or phrases missing. The passage will be read two times. You are required to put the missing words or phrases on the Answer Sheet in order of the numbered blanks according to what you hear. Now the passage will begin.
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Today, I' d like to talk about packaging. Just take a (11) ____ to memorize the last item you bought. Was it something to eat, to drink, to apply or to wear? Now that you have the item in your mind, could you tell what (12) ____ its packaging brings to you? What image (13) ____ to your mind? Do you think about its safety, (14) ____? Packaging is there to fulfill its mission. Either it is pulled off in order to start using the product it holds inside, or it is thrown away as soon as the packaging content runs out. The main (15) ____ is to protect its contents from any damage.
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11
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12
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13
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14
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15
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Section D
This section is to test your ability to comprehend short passages. You will hear a recorded passage. After that you will hear five questions. Both the passage and the questions will be read two times. When you hear a question, you should complete the answer to it with a word or a short phrase (in no more than 3 words). The questions and incomplete answers are printed in your test paper. You should write your answers on the Answer Sheet correspondingly. Now listen to the passage.
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16
分值: 0.0分
What does the speaker think of a first interview?
It is typically ____ in the hiring process.
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17
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Why do some people not worry much about the first interview?
Because they think it will be ____.
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18
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What should you do to prepare for your first interview?
Review the job listing and look into the company's ____.
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19
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What can you do during your first interview to make yourself stand out?
____ in the job.
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20
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What are you advised to do after your first interview?
Send a ____ to the interviewer.
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Part II Structure
Section A
In this section, there are 10 incomplete sentences. You are required to complete each on by deciding on the most appropriate word or words from the 4 choices marked A), B), C) and D). Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.
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Section B
There are 5 incomplete statements here. You should fill in each blank with proper form of the word given in bracket. Write the word or words in the corresponding space on the Answer Sheet.
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31
分值: 0.0分
The employees are asked to avoid (use) ____ a cell phone when they are operating heavy machinery.
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32
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Make sure all of your responsibilities will (take) ____ care of before you leave for your vacation.
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33
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The experience today is making me (serious) ____ consider never buying from you again.
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34
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We are living in the era of smartphones, and (communicate) ____ has never been so easy.
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35
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Mobile phones have made everything from booking hotels to capturing memories (easy) ____ than ever before.
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Part III Reading Comprehension
This part is to test your reading ability. There are 5 tasks for you to fulfil. You should read the reading materials carefully and do the tasks as you are instructed.
Task 1
After reading the following passage, you will find 5 questions or unfinished statements numbered 36-40. For each question or statement, there are 4 choices marked A), B), C) and D). You should make the correct choice and mark the corresponding letter on the Answer Sheet with a single line through the center.
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Trying to avoid the bad news or hoping that it will disappear on its own will only make it worse. The issue isn't going to solve itself. The delay will only add fuel to fire.
You need to announce the bad news at the right time. This will strengthen your relationship with people in the organization and give you an opportunity to show your leadership skills. And avoiding it has quite the opposite effect. People start doubting your abilities.
So next time you have to deliver bad news to your boss and are tempted to delay, remember this: it's in your own best interest and the interest of the organization. Step up, get over your fears and do the right thing.
Don't blame. Failing to admit your own part and blaming others for how something turned out are natural defense tactics (手段) , but they only shift your focus from attending to the bad news to playing a blame game. When you don't accept your fault, your mind might look up solutions to cover up the problem instead of identifying creative ways to address the real issue.
Keep emotions in check. When bad news strikes, feeling emotional is natural. However, letting those emotions consume, you can take away your power to think rationally (理性地) .Staying calm will make your boss trust you more with whatever you wish to convey.
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Task 2
This task is the same as Task 1. The 5 questions or unfinished statements are numbered 41-45.
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With the FUN Pass, you can make the most out of Sentosa. Just choose your pass, then choose what you want to play. Whether you're one for activities or adventures (探险) for the whole family, there's plenty of fun for everyone.
FUN Passes purchased are strictly non-refundable, including in the event of bad weather conditions. Child price is applicable to children aged 3-12 years. Price of passes excludes island admission fee and transport fares. Usual prices indicated are based on approximate rates.
FUN Passes are valid during the indicated times or until the attractions close, whichever is earlier. Kindly refer to the map for the usual operating hours, prices and locations of the attractions. Only the stated number of attractions can be used. Unused attractions will not be refunded or exchanged in any way. Lost or damaged passes will not be replaced or refunded. This promotion is not valid together with any other promotions, discounts, and so on.
FUN Passes purchased from the online store must be redeemed (兑换) at a Sentosa Ticketing Counter with the confirmation receipt. Receipts are only valid for 3 months from the date of purchase. FUN Passes purchased from Sentosa Ticketing Counters are valid for 14 days from the date of purchase and must be fully used on the same day of the first redemption (兑换) .Sentosa Development Corporation reserves the right to change or end this promotion at any time.
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Task 3
Read the following passage. After reading it, you are required to complete the outline below it (No. 46 to No. 50). You should write your answers briefly (in no more than three words) on the Answer Sheet correspondingly.
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Scottish Motor Sport Show
The world of motor-sport comes to Scotland in 2022 with the Scottish Motor Sport Show on February 24-25 at the recently completed Agriculture Center.
Covering an area of over 5,000 square meters, the Scottish Sport Show will offer various displays, with retailers and motor-sport drivers and riders from yesterday, today and tomorrow.
1995 World Contest Champion Collion McRae, five-time British Contest Champion Jimmy McRae and 1995 British Contest Champion Alister Marae will give an impressive performance to the audience, and even give them the opportunity to sit just next to them as they drive on the specially built contest stage.
Other attractions: The Russ Swift Mini Display; 4X4 Off Road Experience; An amazing motor bike jump over a moving lorry (货车) , and more.
Day Ticket Prices
Adults: £12;
OAP's (老年退休者) : £10;
Children under 12: free
To book tickets now phone: 0871424 4444 or book online
Come and enjoy yourself!
Scottish Motor Sport Show
Time: (46) ____, 2022
Place: (47) ____
Number of the champions present: (48) ____
Day Ticket Prices
Adults: £12
OAP's: £10
Children (49) ____: free
Ways to book tickets: either by phone or (50) ____
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46
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47
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48
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49
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50
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Task 4
The following is a list of terms related to social work. After reading it, you are required to find the items equivalent to those given in Chinese in the table below. Then you should mark the corresponding letters with a line through the center in order of the numbered blanks, 51 through 55, on the Answer Sheet.
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| A | — | Community development |
| B | — | Absolute poverty |
| C | — | Adult protection |
| D | — | Anger management |
| E | — | Behavior therapy |
| F | — | Body language |
| G | — | Capacity assessment |
| H | — | Case history |
| I | — | Children's rights |
| J | — | Day center |
| K | — | Eating disorders |
| L | — | Hate crime |
| M | — | Mental illness |
| N | — | Personal data |
| O | — | Sign language |
| P | — | Verbal communication |
| Q | — | Welfare rights |
| 51. | ______ 客户忠诚度 | ______ 客户反馈 |
| 52. | ______ 质量保证 | ______ 服务承诺 |
| 53. | ______ 品牌体验 | ______ 服务级别协议 |
| 54. | ______ 业务规则 | ______ 用户错误 |
| 55. | ______ 客户维系 | ______ 呼叫中心 |
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51
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52
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53
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54
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55
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Task 5
Read the following passage. After reading it, you should give brief answers to the 5 questions (No. 56 to No. 60) that follow. The answer (in no more than 3 words) should be written after the corresponding numbers on the Answer Sheet.
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In 2012, we started a "Sales-as-a-Service" business called ElasticSales. Our vision was to build the sales infrastructure (基础设施) necessary to enable companies to scale their sales efforts. We opened an office, hired top sales talent, and signed up clients within the first few weeks.
Next, we searched the market for the best technologies available. Unfortunately, we came back disappointed. Existing solutions seemed to be focused on turning sales professionals into data entry specialists. None of them showed any understanding of the needs of a sales person when it came to their job and daily workflow (工作流程) .
We decided to fix the problem instead of complaining about it.
We started developing our own internal sales application. During that time our sales people generated millions of dollars in sales for hundreds of venture backed Silicon Valley startups using our secret sales sauce: Close.
We knew we were sitting on something special when we got more and more demand from other people who wanted to use our internal software, so in January 2013 we released Close to the world.
Today, we're 40+ team members from around the world - supporting and coaching thousands of customers to grow every single day.
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56
分值: 0.0分
What was the vision of the business?
Building the sales infrastructure necessary to enable companies to scale ____ .
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57
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Why did they come disappointed after they searched the market for the best technologies available?
Because existing solutions showed no understanding of the needs of ____ .
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58
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What did they do to fix the problem?
They began developing their own internal ____ .
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59
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What did ElasticSales release to the world in 2013?
An application called ____ .
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60
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How many team members are there in ElasticSales?
More than ____ .
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Part IV Translation
This part, numbered 61 through 65, is to test your ability to translate English into Chinese. After each of the sentences numbered 61 to 64, you will read three choices of suggested translation marked A), B) and C). You should choose the best translation and mark the corresponding letter on your Answer Sheet with a single line through the center. And for the paragraph numbered 65, write your translation in the corresponding space on the Translation/Composition Sheet.
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65
分值: 0.0分
My most successful sale was one where I had to take over a customer from another salesperson who suddenly had to leave the company. I immediately contacted the client and let them know the situation. I told them my background so that they would feel safe working with me. I did not say anything negative about my colleague because that would damage the company's reputation. I gave the customer enough time to think about the purchase.
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说明：假定你是某公司人力资源部经理John Smith，给新人职的员工写一封欢迎信。内容如下：
1.欢迎各位选择我们公司并加人我们；
2.简单介绍公司的背景和文化理念(内容自拟)；
3.希望新员工尽早熟悉环境，熟悉团队，成为其中的一份子；
4.希望发挥自己的能力为公司的发展做出贡献；
5.最后祝各位在公司的工作愉快。
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