Part I Listening Comprehension
Section A
This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken only once. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.
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Section B
Conversation 1
This section is to test your ability to understand short conversations. There are 2 recorded conversations in it. After each conversation, there are some recorded questions. Both the conversations and questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Now listen to the conversations.
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Conversation 2
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Section C
In this section you will hear a recorded short passage. The passage is printed in the test paper, but with some words or phrases missing. The passage will be read two times. You are required to put the missing words or phrases on the Answer Sheet in order of the numbered blanks according to what you hear. Now the passage will begin.
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Before attending a job interview, it is essential to do your homework. First, (11) ____ the company thoroughly, spending several hours to learn everything possible about it. Without understanding what the company is looking for, it will be challenging to (12) ____ the interviewer. Also, find out what type of interview you should expect and prepare accordingly. Different companies have varying interview styles, so it is crucial to inquire about the format (13) ____. For instance, some companies host one-on-one interviews with several people, whereas others may (14) ____ group interviews. Investing time in familiarizing yourself with the interview style can (15) ____ the outcome of the interview.
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11
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编号：level-a-1-202312-11
12
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13
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14
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15
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Section D
This section is to test your ability to comprehend short passages. You will hear a recorded passage. After that you will hear five questions. Both the passage and the questions will be read two times. When you hear a question, you should complete the answer to it with a word or a short phrase (in no more than 3 words). The questions and incomplete answers are printed in your test paper. You should write your answers on the Answer Sheet correspondingly. Now listen to the passage.
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16
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Why is having happy customers so important?
Because it is key to ____.
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17
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What should you always do when you receive a complaint?
Listen to your customers and let them know that their complaint ____.
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18
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What are you advised to do if your company has made a mistake?
Admit it and ____ to your customer.
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19
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What should you do when your customer has a valid complaint?
You need to ____ and solve it
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20
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Why should you thank your customer for bringing the complaint to your attention?
Because it gives your business an opportunity to ____.
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Part II Structure
Section A
In this section, there are 10 incomplete sentences. You are required to complete each on by deciding on the most appropriate word or words from the 4 choices marked A), B), C) and D). Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.
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Section B
There are 5 incomplete statements here. You should fill in each blank with proper form of the word given in bracket. Write the word or words in the corresponding space on the Answer Sheet.
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31
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The manager has told us that the new model of cars won't go into (produce) ____ until next year.
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32
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When (look) ____ for a job, you need to know what type of workplace culture and environment you want.
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33
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John told me yesterday that this program (launch) ____ under very difficult conditions last year.
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34
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SkillsYouNeed.com (current) ____ depends on revenue earned via book sales to cover essential costs.
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35
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I have heard they are considering (introduce) ____ a new membership system.
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Part III Reading Comprehension
This part is to test your reading ability. There are 5 tasks for you to fulfil. You should read the reading materials carefully and do the tasks as you are instructed.
Task 1
After reading the following passage, you will find 5 questions or unfinished statements numbered 36-40. For each question or statement, there are 4 choices marked A), B), C) and D). You should make the correct choice and mark the corresponding letter on the Answer Sheet with a single line through the center.
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Before starting an ebike rental company, or any business for that matter, you need to do your homework. Conducting thorough research will provide you with the knowledge needed to build your company the right way. When doing your research, you need to start by identifying your potential customers. Consider who would benefit the most from your services. Next, you will have to find out if there is a need for your services. Some smaller towns that have only a few streets which make it easy to walk from one place to another might not be the best place to start an ebike rental company. On the other hand, if you live in a mid-sized to a large city, many people would love a chance to ride around on an ebike instead of walking.
If you live in a larger city, chances are there are other companies already renting ebikes. This means you will have competition. Always remember to keep an eye on your competition in order to see what rates they are charging or what specials they may be offering. Additionally, you will need to take note of how your competition presents itself. This will give you an advantage over them and allow you to represent your rental company in the best way possible.
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Task 2
This task is the same as Task 1. The 5 questions or unfinished statements are numbered 41-45.
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Homeowners insurance covers damage from fires so it's essential to know how to file a claim if it happens to you.
The first step is to get in touch with your agent who sold you the homeowners insurance. The insurance company will assign an adjuster (保险理算员), who will assess the damage and submit an estimate for review.
The amount you receive will depend on the type of coverage (保险范围) you have. Replacement cost coverage should cover the cost of repairing or replacing your home and any lost or damaged items. The actual cash value coverage will pay you the depreciated (折旧的) value of your home and the damaged items inside. To ensure that you get your due, you should document all losses. After the fire, take photos of the damage and make a list of items that were destroyed or are in need of repair. It is essential to include the amount you paid for the items and gather any receipts you can find. Show the adjuster all the damage and make sure that you are home when the adjuster visits to get a complete view of everything that was lost or damaged. It's not enough just to walk through part of your home. Additionally, you should document all contact with the insurance company. After the adjuster leaves, remain in contact with the company by email. Keep notes about when an adjuster visits and what you discussed.
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Task 3
Read the following passage. After reading it, you are required to complete the outline below it (No. 46 to No. 50). You should write your answers briefly (in no more than three words) on the Answer Sheet correspondingly.
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WCITCS 2023
Presentations are now being accepted for the 2023 World Congress on Information Technology and Computer Science (WCTTCS), set to take place from Oct.30 to Nov.3,2023, in Chengdu, China. The conference is being organized by the World Research Society and will be hosted by Chengdu Information Technology Association (CTTA).
The conference provides a valuable platform for professionals involved in Information Technology and Computer Science to exchange knowledge and gain an insight into the latest technological developments, techniques, and solutions in Computer Science as they have been developed and applied in different countries. The conference will attract a wide range of participants from research and academia (学术界) to industrial and government organizations. Authors are encouraged to submit their abstract (less than 250 words), outlining the scope of their presentation, to one of the 26 different conference topics. A full list of conference topics is available on the WCITCS 2023 website. All authors of accepted abstracts will be invited to present in Chengdu. Deadline for abstracts is September 30, 2023.
Those interested in finding out more about WCITCS 2023, including the submission of abstracts and the deadlines involved, are invited to visit www.wrs.org/chengdu2023.
WCITCS 2023
Date: from Oct.30 to Nov.3, 2023
Organizer: the (46) ____
Host: Chengdu Information Technology Association
Host City: (47) ____
Purpose: exchanging knowledge and gaining an insight into the latest technological developments, (48) ____ in Computer Science
Abstract submission:
1) length: less than (49) ____
2) deadline: (50) ____
Website: www.wrs.org/chengdu2023
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46
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编号：level-a-1-202312-46
47
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48
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49
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50
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Task 4
The following is a list of terms related to social work. After reading it, you are required to find the items equivalent to those given in Chinese in the table below. Then you should mark the corresponding letters with a line through the center in order of the numbered blanks, 51 through 55, on the Answer Sheet.
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| A | — | Job description |
| B | — | Job-skills training |
| C | — | Occupational safety |
| D | — | Performance appraisal |
| E | — | Career path |
| F | — | Unemployment compensation |
| G | — | Equal pay for equal work |
| H | — | Job classification |
| I | — | Job analysis |
| J | — | Management style |
| K | — | Quality management |
| L | — | Condition of employment |
| M | — | Confidentiality agreement |
| N | — | Employee assessments |
| O | — | Base wage |
| P | — | Labor market |
| Q | — | Team building |
| 51. | ______ 管理风格 | ______ 职业安全 |
| 52. | ______ 团队建设 | ______ 职位分类 |
| 53. | ______ 同工同酬 | ______ 工作技能培训 |
| 54. | ______ 失业补偿 | ______ 职位描述 |
| 55. | ______ 基本工资 | ______ 员工评估 |
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51
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编号：level-a-1-202312-51
52
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53
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54
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55
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Task 5
Read the following passage. After reading it, you should give brief answers to the 5 questions (No. 56 to No. 60) that follow. The answer (in no more than 3 words) should be written after the corresponding numbers on the Answer Sheet.
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Dear Mr. Williams,
I'm very pleased to recommend Ms. Jane Smith for the position of Editor-in-Chief with Good Solutions. Ms. Smith has worked as an IT Content Editor at ABC Company for the past five years. Not only has she been a key player on our team, but she's also become a close personal friend of mine. Ms. Smith's skills and leadership qualities would make her an invaluable addition to your company.
Ms. Smith can plan, create, and market IT content and build a global presence for Good Solutions. She's an excellent writer and editor with a facility for translating technical information into engaging content.
In addition to her professional qualifications, Ms. Smith has personal qualities that make her well-suited to leadership.
On a personal note, Ms. Smith has been my close friend over the past five years of working together at ABC Company. She organized several social events for the company. Her fun and friendly personality are just icing on the cake of her many other qualifications.
Ms. Smith has my highest recommendation for the position of Editor-in-Chief with Good Solutions. Please feel free to contact me for any further information. Thanks very much for your time.
Sincerely,
Li Xiaoping
IT Content Editor
ABC Company
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56
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What position does the letter writer recommend Ms. Smith for?
The position of ____ with Good Solutions.
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57
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What position does Ms. Smith hold at ABC Company?
She has worked as an ____.
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58
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What will make Ms. Smith an invaluable addition to Good Solutions, according to the writer?
Her skills and ____.
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59
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Why does the writer say Ms. Smith is an excellent writer and editor?
Because she has a facility for ____ into engaging content.
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60
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How long have Ms. Smith and the writer been close friends?
For ____
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编号：level-a-1-202312-60
Part IV Translation
This part, numbered 61 through 65, is to test your ability to translate English into Chinese. After each of the sentences numbered 61 to 64, you will read three choices of suggested translation marked A), B) and C). You should choose the best translation and mark the corresponding letter on your Answer Sheet with a single line through the center. And for the paragraph numbered 65, write your translation in the corresponding space on the Translation/Composition Sheet.
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65
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Many successful companies have brief introductions, usually no longer than a single paragraph. To avoid overwhelming your reader with too much information, keep your introduction short. However, if your company has an attractive story to tell, a longer introduction may be acceptable, as long as it holds the reader's interest. It is important to fix any mistakes in your introduction to the public, as they can make your company seem lacking in attention to detail.
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编号：level-a-1-202312-65
说明：假设你是王小俊，某跨国公司首席营销官，给公司人力资源部经理 Edwards先生写一封辞职信。 内容如下：
1.告知 Edwards 先生辞去首席营销官的工作，并告诉他自己在公司最后上班的日期(具体日期自拟);
2.对于过去能成为公司的一员表示荣幸，并对公司领导和同事在工作期间对自己的帮助和支持表示感谢；
3.表示离开公司前会把工作做好，如需要帮助做其他的事，请告知；
4.希望公司能取得更大成就，并希望今后保持联系。
Words for reference:
首席营销官 Chief Marketing Officer
注意书信格式
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