Part I Listening Comprehension
Section A
This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken only once. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.
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Section B
Conversation 1
This section is to test your ability to understand short conversations. There are 2 recorded conversations in it. After each conversation, there are some recorded questions. Both the conversations and questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Now listen to the conversations.
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Conversation 2
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Section C
In this section you will hear a recorded short passage. The passage is printed in the test paper, but with some words or phrases missing. The passage will be read two times. You are required to put the missing words or phrases on the Answer Sheet in order of the numbered blanks according to what you hear. Now the passage will begin.
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Many people decide to start as a secretary in order to make their way to a higher position in the future. Good secretaries have to have excellent communication skills. They are able to work in a team, (11) ____ details and be good with a computer. Some secretaries may work for one person in a (12) ____ assistant role. Some may (13) ____ of an entire office of staff. And some may also perform other (14) ____ such as human resources. The responsibilities of a secretary may vary, but usually include arranging appointments, (15) ____ and answering emails, preparing reports, acting as a receptionist and organizing meetings.
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11
分值: 0.0分
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编号：level-a-1-202212-11
12
分值: 0.0分
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编号：level-a-1-202212-12
13
分值: 0.0分
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编号：level-a-1-202212-13
14
分值: 0.0分
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编号：level-a-1-202212-14
15
分值: 0.0分
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Section D
This section is to test your ability to comprehend short passages. You will hear a recorded passage. After that you will hear five questions. Both the passage and the questions will be read two times. When you hear a question, you should complete the answer to it with a word or a short phrase (in no more than 3 words). The questions and incomplete answers are printed in your test paper. You should write your answers on the Answer Sheet correspondingly. Now listen to the passage.
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16
分值: 0.0分
What should you do first to be a salesperson?
You must ____.
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编号：level-a-1-202212-16
17
分值: 0.0分
Why is it important for salesperson to form relationships with people very quickly?
Because if they can't do that, they won't be able to sell people ____.
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编号：level-a-1-202212-17
18
分值: 0.0分
What is the third point the speaker has mentioned?
To set higher ____ for yourself.
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编号：level-a-1-202212-18
19
分值: 0.0分
What can you ask the best salespeople in your company for?
For ____.
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编号：level-a-1-202212-19
20
分值: 0.0分
What are elderly salespeople often willing to share with you?
Their ____.
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编号：level-a-1-202212-20
Part II Structure
Section A
In this section, there are 10 incomplete sentences. You are required to complete each on by deciding on the most appropriate word or words from the 4 choices marked A), B), C) and D). Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.
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Section B
There are 5 incomplete statements here. You should fill in each blank with proper form of the word given in bracket. Write the word or words in the corresponding space on the Answer Sheet.
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31
分值: 0.0分
In order to reach a solution, all parties need to be in (agree) ____ about the action to be taken.
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32
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To be more effective at work, you need to learn how to manage your time more (efficient) ____.
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33
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The customer complained that she (treat) ____ unfairly by the shop assistant.
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34
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Some retailers require customers to create an account before (complete) ____ their purchase.
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35
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As the Internet grows, it's (easy) ____ than ever for shoppers to compare items from one retailer with similar items from another.
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Part III Reading Comprehension
This part is to test your reading ability. There are 5 tasks for you to fulfil. You should read the reading materials carefully and do the tasks as you are instructed.
Task 1
After reading the following passage, you will find 5 questions or unfinished statements numbered 36-40. For each question or statement, there are 4 choices marked A), B), C) and D). You should make the correct choice and mark the corresponding letter on the Answer Sheet with a single line through the center.
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Paying your bills online makes it a much easier process. This can free up time, save you money and just make your life much easier. You have several options when it comes to paying your bills online. In reality you will probably use a combination of the different options to pay the majority of your bills online.
When you pay your bills online you should schedule payment a few days before the payment is due. This will allow the payment to be on time if there is a holiday or weekend. Additionally, it gives you time to make corrections if the payment did not go through for some reason.
You can set up reminders in your budgeting software that will let you know that your payment should have been drafted from your account. This will help you keep a running balance of your checking account, and decrease the likelihood of overspending. You can save on banking fees if you stop yourself from over-drawing your account.
Although it is tempting to simply forget about your bills once you have set up automatic payments, it is important to check periodically to make sure that everything is being paid on time. This will prevent you from letting a mistake slide. You should still open your bills each month to make sure the payment has not gone up or that the account number hasn't changed.
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Task 2
This task is the same as Task 1. The 5 questions or unfinished statements are numbered 41-45.
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Company policy: It is the policy of this company to ensure a safe, healthful workplace for all its employees. Injury and illness losses from incidents are costly and preventable (可预防的) . This company will employ an effective accident and illness prevention program that involves all its employees in the effort to eliminate workplace hazards (危险) .
Management: Management is responsible for preventing workplace incidents, injuries and illnesses. Management will provide top-level support of safety program initiatives. Management will consider all employee suggestions for achieving a safer, healthier workplace. Management will also keep informed about workplace safety and health hazards, and it will regularly review the company safety and health Program.
Supervision: Supervisors are responsible for supervising and training workers in safe work practices. Supervisors must enforce company safety rules and work to eliminate hazardous (危险的) conditions. Supervisors shall lead safety efforts by example.
Safety Committee: The safety committee includes employer and employee representatives who are responsible for recommending safety and health improvements in the workplace. The committee is also responsible for identifying hazards and unsafe work practices, removing obstacles to incident prevention and helping the company evaluate the accident and illness prevention program.
Employees: All employees are expected and encouraged to participate in safety and health program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors; wearing required personal safety equipment; and participating in and supporting safety committee activities.
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Task 3
Read the following passage. After reading it, you are required to complete the outline below it (No. 46 to No. 50). You should write your answers briefly (in no more than three words) on the Answer Sheet correspondingly.
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Founded in July 2011，SkillsYouNeed.com is a new and expanding web-service. Based in the heart of Wales, we are a small independent business, researching and writing our own materials. With years of experience in education, both face-to-face and through distance learning, we provide professional and personal skills to help improve people's lives.
SkillsYouNeed.com attracts a diverse and growing international audience. Our content is not only used by individuals but also by schools, colleges, universities and commercial organizations around the world.
We are happy that our content is also used in books, journals, teaching materials, training resources, web sites and student assignments globally.
Our aims are to offer a free service accessible to all and to produce and publish high-quality information about essential life skills.
SkillsYouNeed.com currently depends on revenue earned via advertising, eBook sales and your donations to cover essential costs and allow us to further develop our services.
We welcome your feedback—please use our contact Page to get in touch.
SkillsYouNeed.com
Founding time: in (46) ____
Base: in Wales
Business type: a small (47) ____ business.
Service: providing professional and (48) ____ to help improve people's lives
Content used:
1) by schools, colleges, universities and commercial organizations;
2) in books, journals, teaching materials, training resources, web sites and student assignments
Aims:
1) offering a free service accessible to all;
2) producing and publishing (49) ____ about essential life skills
Revenue: via advertising, (50) ____ and donations
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46
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编号：level-a-1-202212-46
47
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编号：level-a-1-202212-47
48
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编号：level-a-1-202212-48
49
分值: 0.0分
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编号：level-a-1-202212-49
50
分值: 0.0分
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编号：level-a-1-202212-50
Task 4
The following is a list of terms related to social work. After reading it, you are required to find the items equivalent to those given in Chinese in the table below. Then you should mark the corresponding letters with a line through the center in order of the numbered blanks, 51 through 55, on the Answer Sheet.
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| A | — | Accident type |
| B | — | First aid |
| C | — | Risk assessment |
| D | — | Unknown risk |
| E | — | Crisis management plan |
| F | — | Risk control |
| G | — | Bodily injury |
| H | — | Industrial accident |
| I | — | Market value |
| J | — | Occupational disease |
| K | — | Risk prevention |
| L | — | Partial loss |
| M | — | Loss control |
| N | — | Effective date |
| O | — | Proof of loss |
| P | — | Indirect loss |
| Q | — | Claim form |
| 51. | ______ 身体伤害 | ______ 间接损失 |
| 52. | ______ 风险评估 | ______ 事故类型 |
| 53. | ______ 部分损失 | ______ 市场价值 |
| 54. | ______ 生效日期 | ______ 风险控制 |
| 55. | ______ 意外风险 | ______ 风险防范 |
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51
分值: 0.0分
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编号：level-a-1-202212-51
52
分值: 0.0分
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编号：level-a-1-202212-52
53
分值: 0.0分
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编号：level-a-1-202212-53
54
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编号：level-a-1-202212-54
55
分值: 0.0分
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编号：level-a-1-202212-55
Task 5
Read the following passage. After reading it, you should give brief answers to the 5 questions (No. 56 to No. 60) that follow. The answer (in no more than 3 words) should be written after the corresponding numbers on the Answer Sheet.
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Dear Mr. Smith,
My husband and I are regular customers of your restaurant over the past few years. We enjoy your food very much.
However, on Saturday, September 27, we had a poor experience. I feel it is important that you be aware of your employees' behavior.
We arrived at about 6: 45 pm. The waitress seemed to be annoyed. She did not smile or say anything friendly. We thought maybe she was just having a bad day. However, we ordered a hamburger without cheese for our son. When the food came, there was still cheese on it.
We told her and her response in a rude tone was "Well, you should have reminded me!" She said, "Just take it off." We couldn't just take it off because the cheese had already melted. We asked a new hamburger. She seemed very annoyed, but did get him a new hamburger. She also did not refill our drinks until we asked.
I have enclosed a copy of our bill for your reference. Please contact me at anytime about this issue at (345) 333-1234. A response from you will make us more likely to return to your restaurant in the future.
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56
分值: 0.0分
What does the letter writer think of the food in the restaurant?
She and her husband ____ there very much.
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编号：level-a-1-202212-56
57
分值: 0.0分
What should Mr. Smith be aware of according to the letter writer?
He should be aware of his ____ .
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编号：level-a-1-202212-57
58
分值: 0.0分
What did the waitress look like when they arrived at the restaurant?
She seemed to ____.
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编号：level-a-1-202212-58
59
分值: 0.0分
What did the letter writer order for their son?
A ____.
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60
分值: 0.0分
What is enclosed in the letter?
A copy of ____.
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编号：level-a-1-202212-60
Part IV Translation
This part, numbered 61 through 65, is to test your ability to translate English into Chinese. After each of the sentences numbered 61 to 64, you will read three choices of suggested translation marked A), B) and C). You should choose the best translation and mark the corresponding letter on your Answer Sheet with a single line through the center. And for the paragraph numbered 65, write your translation in the corresponding space on the Translation/Composition Sheet.
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65
分值: 0.0分
Thank you very much for your letter about your conversation with our shop assistant. We are sorry to hear that you were not happy with her.
I assure you that we will look into the matter immediately and will take action to better our service.
We sincerely apologize to you, and at the same time, we would like to assure you that this will never happen again.
We are looking forward to hearing from you soon.
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编号：level-a-1-202212-65
说明：假设你是销售部助理，以销售部经理的 John Smith 先生的名义拟一份会议通知。
通知内容如下：
1. 定于本周五(25 日)下午三点在公司会议室召开全体销售人员会议；
2. 会议主要讨论公司产品价格调整后， 如何向客户做好说明工作；
3. 会议还将讨论如何进一步做好客服和加大公司新产品推广等事项；
4. 会议重要， 望大家准时出席会议。
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